Peterborough's Home Safe portal rejects incomplete applications — and keeps the £588 Part A fee. Most landlords discover this after they have already paid.
Peterborough City Council runs three licensing schemes — selective, additional HMO and mandatory HMO — and outsources two of them to an external delivery partner called Home Safe. The Home Safe portal requires biometric identity verification through Yoti, a 48-hour address check, floorplan uploads with specific room dimensions, and a stack of safety certificates uploaded in the right format. If you get the scheme wrong, miss a document or fail the room measurements, the council rejects the application and keeps the Part A processing fee — up to £588 for an additional HMO licence.
You can read every rule on peterborough.gov.uk and home-safe.org.uk. The problem is that the information is split across two websites, a dozen council pages, a designation notice for each scheme, separate fee schedules, and a portal that offers no offline preparation mode. One wrong step and you are out hundreds of pounds with nothing to show for it.
The Peterborough Licensing Pre-Flight System: prepare offline, submit correctly, first time
This guide is not another summary of landlord licensing law. It is a pre-flight system — a single, dated reference that organises every scheme Peterborough runs into a step-by-step process you can work through offline, at your own pace, before you touch the Home Safe portal. You check which licence your property needs, assemble every required document, verify every room measurement against Peterborough's local amenity standards, confirm the correct fee and the Part A / Part B payment stages, and prepare your application answers on paper — so that when you log in to Home Safe, you are copying from a completed checklist, not working it out in a live session.
You get a 48-page guide covering all three licensing schemes, a dated compliance checklist, and 8 printable worksheets — a licence decision flowchart, document readiness checklist, application timeline planner, room measurement worksheet, inspection preparation checklist, fee budget calculator, compliance calendar and agency communication log — all in one download.
What is inside
- Scheme decision flowchart — start with your property address and occupancy, work through ward boundaries, tenant numbers and household composition, and identify which of the three licensing schemes applies without second-guessing
- Selective licensing walkthrough — the 10 designated wards, the address-level boundary check, the Part A / Part B fee stages (£538 + £370), the documents you need, and each step of the Home Safe portal application
- Additional HMO licensing walkthrough — the city-wide 3-to-4 person threshold, the household composition test, the higher fees (£588 Part A + £512 Part B), and the extra room dimension requirements that catch landlords who assume it is the same as selective
- Mandatory HMO licensing — the 5-or-more person threshold that applies city-wide on a permanent basis, the different fee split (£367 Part A + £733 Part B), and the national minimum room sizes that must be met
- Home Safe portal and Yoti walkthrough — how to create your account, clear the biometric face-match verification on the first attempt, navigate the 48-hour address check, upload documents in the correct format, and avoid the session timeouts that force you to restart
- Pre-flight document checklist — Gas Safety CP12, 5-year EICR, EPC, floor plans in square metres, PAT testing, fire risk assessment — with a verification sequence so you confirm every certificate is current and correctly formatted before you upload
- Room dimension audit — Peterborough's strict amenity standards mapped room by room: 6.51 m² single with communal living space, 10.00 m² without, 10.22 m² for two occupants, plus kitchen amenity ratios — so you know whether your property passes before you submit floorplans
- Fee calculator with payment stages — every Part A and Part B amount for each scheme, when each payment is due, and what triggers the Part B demand, so you plan your cashflow and never miss a payment deadline
- Passporting and renewal rules — how existing selective licences for 3-to-4 person shared houses were passported into the additional HMO scheme, and the 5-year renewal calendar for each scheme
- Fit-and-proper person test — what the council checks, what disqualifies an applicant, and how to prepare a management declaration if you use an agent
- Licence conditions and post-grant duties — what Peterborough requires after the licence is issued, from tenant references and safety certificate renewals to occupancy limits and anti-social behaviour reporting
- Enforcement and penalties — civil penalties up to £40,000 per offence, Rent Repayment Orders covering up to 24 months of gross rent, the rogue landlord database, and loss of Section 21 notice powers
- Section 257 HMOs — when a converted block of self-contained flats triggers HMO status, the freeholder's licensing duties, and the additional HMO fee that applies
- Renters' Rights Act and PRS Database cross-reference — how the new national duties interact with Peterborough's local licensing, and what to prepare for the national PRS Database rollout
Who this is for
- Self-managing landlords in Peterborough with one or two properties who want to apply for their own licence without paying a letting agent £300–£600
- Accidental landlords who inherited a property or kept a former home in Peterborough and have just found out they need a licence
- Landlords who received a council letter or a Home Safe notification and need to understand what is being asked and how to respond
- HMO landlords in Peterborough who are unsure whether their property needs an additional HMO licence, a mandatory HMO licence, or both
- Landlords holding a passported selective licence who need to understand what happens when it expires and how to renew under the additional HMO scheme
- Landlords using a letting agent who want an independent audit tool to verify the agent submitted the right application with the right documents
Why not free resources?
Every designation notice, fee schedule and application form is published free on peterborough.gov.uk and home-safe.org.uk. We link to all of them.
The problem is not access — it is assembly, sequence and portal execution. The selective licensing designation sits on one page on the council website. The additional HMO designation is on another page. The fee schedules are separate from both. The document requirements live in a different section. And the application itself is on an entirely separate website — the Home Safe portal — which demands biometric identity verification through a third-party app before you can even begin entering property details.
A landlord working out whether an additional HMO licence applies has to cross-reference the designation notice, check the ward boundaries, count occupants, verify household composition, look up the specific fee tier, compare it against the selective fee, gather the correct documents, measure every room against Peterborough's local amenity standards, then navigate the Yoti biometric check and the Home Safe upload screens — all before submitting a live application that keeps your Part A fee whether it succeeds or not.
The pre-flight system puts all three schemes in a single document, in execution order, with a document checklist, a room dimension audit and a portal walkthrough you complete offline so the Home Safe session is a copy-paste exercise, not a research project.
Dated to the rules it describes
Landlord licensing in Peterborough changes when designations expire and are renewed. The selective licensing scheme runs until 10 March 2029. The additional HMO licensing scheme runs until 25 January 2031. The guide carries a clear "rules as at" date and separates the current designations from upcoming national changes — the Renters' Rights Act phases, the PRS Database rollout — so you can see at a glance which rules apply now and which are on the horizon.
Full refund, no time limit
If the guide does not help you get your Peterborough property licensed correctly, email [email protected] and we will refund you in full. No form, no deadline, no questions.
The free checklist gives you the steps. The full guide gives you the pre-flight system — a scheme decision flowchart, document readiness checklist, room measurement worksheet, fee budget calculator, Home Safe portal walkthrough, compliance calendar and an agency communication log — 10 PDFs covering everything a self-managing landlord needs to get the right Peterborough licence first time, without losing a Part A fee to a preventable error.
Frequently Asked Questions
What if the rules change after I buy?
We update the guide when the rules change. Email us any time, even years later, and we'll send you the current edition free.